Victims of elder financial abuse, including scams, lose about $3 billion a year collectively, according to a study by MetLife. It’s a big problem, and elder advocates have responded aggressively.
There are hotlines and email blasts that keep the elderly up to date on the latest scams targeting their age group, such as the AARP’s Fraud Watch Network and its fraud-fighting hotline, (800) 646-2283. Also, the government issues alerts, such as the Federal Trade Commission’s advisory on the “grandparent scam,” sometimes called the family emergency scam.
There is understandable concern about the fraud our elderly face, but I have to wonder whether we’re ignoring teens and young adults.
Every time I get an alarmist piece of mail warning me that my car’s warranty is about to expire, or I get an automated call announcing my “final notice” that I’m paying too much interest on my mortgage, I wonder if my two teenage sons would know how to handle these situations.
In the past couple of months, I’ve come up with an action plan that I hope will prepare my boys for the scammers that are out there. Here are my five tips:
Make them answer the home phone. This gives them a chance to hear the different angles of fraudsters, and they can ask me or my husband how to handle the call in real time.
Educate them about personal information. They know not to give their personal information to the Nigerian prince email scams, but do they know not to give out Social Security numbers, driver license numbers or bank account information over the phone? Probably not.
What if the call is legitimate? That said, there will be times when a service provider calls, or heaven forbid, a debt collector. When this happens, I will teach them that the callers should be the ones providing the information. For example, if the caller wants personal details, I will tell my boys to get the caller’s name, employee ID number and then call the company’s listed number to confirm the caller is legitimate. (My financial advice company periodically calls me and asks for personal identifiers before we can proceed. I always get the representative’s name and call the company’s listed number to confirm that it is a legitimate call.)
Have them sign up for the Do Not Call Registry. Explain that they can register their cell phone number now, and home phone once they move out (if they have one), and that they will then be placed on a list banning telemarketers from contacting them 31 days after registration. I will give them a short script to say when a company calls. “This line is on the Do Not Call Registry. Please take me off your list or I will file a complaint.” After 31 days, the legitimate companies will stop calling, and you are left with the fraudsters. (Also, if a caller claims to be with the registry, he isn’t.)
Teach them the fine art of hanging up. If someone calls and clearly wants information or money, teach your kids that it’s OK not to engage them. In fact, there are times when it’s OK to simply hang up. I got a call recently from someone who said she was with “the Claims Department.” I asked what that meant, the caller stuttered and couldn’t say which “company” she was with, so I hung up. My kids were there, and I explained to them what happened.
By giving your kids practical experience in how to handle con artists, you arm them with an important life skill. Don’t let them move out without knowing how to negotiate through the minefield of fraudsters out there.
My 15-year-old, Byron, loved the idea, particularly the fact that he would have $150 in allowance to put in his account the beginning of each month. My 17-year-old, George, on the other hand, was stricken with fear.
You see, I told them they would be responsible for their school supplies, clothes, books and any incidentals that might come up. I wanted them to learn how to budget and how to anticipate expenses. Byron saw a parade of Domino’s pizzas in his future. George worried that he would not have enough money set aside in the fall for clothes and school supplies.
What followed was even more interesting.
In the beginning, Byron used all of his money on takeout, pizza delivery and the Apple iTunes Store. In April, he ordered pizza three times and ate at restaurants five times. He was out of money by April 20.
I didn’t bail him out the rest of the month, even though he didn’t have money for our Saturday morning tradition of breakfast tacos at a local restaurant. There was some gnashing of teeth, but the point was made. In May, he started the month with $50 set aside for necessities, and he only ordered Domino’s twice. However, he was down to $3 by May 17, spending his money on tacos and iTunes.
June was better, with $28 in his account by June 29. Today, he has $152 in savings for necessities.
Meanwhile, George immediately set $50 aside for necessities (he set up a subaccount with that name), and ended April with $48. When he realized that he could actually save more than $50 a month, he set a goal of buying parts for his old laptop so he could rebuild it.
George decided to spend no more than $50 a month on “fun” items, and in June, he spent $130 on computer parts. Today, he has $213 in savings for school expenses.
As you can see, my boys have very different ways of approaching money. I’d rather that Byron didn’t spend so much of his money on restaurants, but he is living within his means, which is the ultimate goal. Investopedia advises that you let your teen budget his way, rather than the way you think it should be. Budgeting can be done with paper, online software such as Mint or commercial software such as Quicken, Investopedia says.
FamilyEducation.com has a teen budget worksheet that includes such items as hobbies, transportation and the all-important cell phone.
MoneyAndStuff.info recommends that you give your teen a monthly allowance, rather than a weekly sum. The site has a sample budget for the teen. Money and Stuff likes the idea of a prepaid debit card, although personal finance expert Dave Ramsey points out that they are riddled with fees. That’s something I like about my kids’ credit union accounts: There are no fees, and we opted out of overdraft protection. That means that when their checking account runs out of money, charges are simply rejected. The savings accounts aren’t dipped into.
Rejected charges have a bonus. My kids get to experience the “walk of shame” from the store counter after being told they have insufficient funds for a purchase. It just took George one time for him to make sure he has enough money in his checking account before he goes to the store.
Now that we have a record of their monthly expenses for the past few months, I think it’s time for the boys to develop a formal budget.
I think George will embrace it. He seems to enjoy the concept of having his finances under control.
Byron will be the challenge. He keeps a running tally of his expenses in his head, which I don’t love. So far, his way has worked for him, but I’d like both of them to at least know their options when it comes to budgeting. When the fall school year kicks in, I plan to teach them the basics of Excel and show them Mint, to see if there’s a system that appeals to them.
Or maybe they’ll discover their own system. That would be even better.
Did you graduate from college in May? If you’re like a lot of new grads, this summer has been a tough one of job searches and inconsistent (or non-existent) work. According to a July 6 article in the Miami Herald, recent grads are learning the hardest lesson that personal finance courses can’t convey: How much life really costs.
The Miami Herald article is full of good advice about not only how to stay afloat, but how to make strides toward a healthy financial future — asking for a free consultation with your parents’ financial adviser, for example, and putting a few bucks at a time into an emergency savings or retirement account.
That future-oriented advice is important, and young people should follow it if they can — but, if this year’s grads are anything like I was, they’re too freaked out about the present to even consider the fact that there’s life beyond the next month. At this point in my summer after graduation in 2006, I was lucky enough to be temping part-time and getting a small but weekly paycheck. Saving wasn’t on my radar — but staying afloat was. That mindset is reflected in the three “frugal living” rules I made for myself that summer — rules that I wrote down and hung up near my door.
1. After the 15th of the month, rent has to be in the bank: The words “in the bank” were underlined multiple times. The rule was simple. After the 15th of each month, my bank account balance had to be equal to or greater than my rent. It was not allowed to dip a penny under that.
Because I was sharing a one-bedroom apartment, my rent (which included utilities) was $300. That seems blissfully low. Yet, the second month after moving in, I found myself with rent due and $270 in the bank. My roommate covered me, and, luckily, my bank account didn’t have any minimum balance requirements. I was determined not to let this happen again. After I made the rule, if it was after the 15th of the month, and my bank account had $300 or less in it, I said “no” to dinner invitations and spent nights at home. The biggest perk of doing this was that I often found I had a little extra in the bank account by the end of the month.
2. Pay bills right away: This was seven years ago, so I was still getting paper bills in the mail. It was so easy to put the cellphone bill or the Internet bill in a drawer, go out with friends the next couple weekends and then find my account uncomfortably low when the bills were actually due. Sometimes I forgot to pay them entirely and had to pay late fees.
So I started tucking the envelopes with my bills into the top row of my computer’s keyboard, where they annoyed me until I paid them, nearly always within a few days of them arriving. Paying the bills immediately lowered my account balance — and that lower balance reminded me that I really couldn’t afford regular nights on the town.
3. Take a walk: My roommate was in the same boat I was. When we found ourselves bored and restless and tempted to spend money, we took walks. When our neighborhood got boring, we’d drive 10 minutes and walk around a different one. Just being on busy streets, taking in the scenery and being around the bustle of our city was enough to re-set our brains into frugal mode.
By the time summer ended, I’d gotten a full-time job offer. Yet I still followed these rules strictly for a few years. In fact, I still haven’t turned off the email reminder that shows up on the 15th of every month, prompting me to make sure rent is in the bank.
If you’re looking for more tips on the post-grad life, the personal finance blogosphere is full of them:
Frugal Toad advises against making any long-term financial obligations too soon after graduating, even if you have an income. Don’t get a new car and don’t consider home ownership just yet. Instead, if you have any extra money, put it into a 401(k) or an emergency savings fund.
In a guest post on iHeartBudgets, Jason from personal finance blog Work Save Live, emphasizes how important it is for recent grads to build their credit. Even if the only credit card you qualify for requires a deposit and provides no rewards, take it and use it wisely.
John from Frugal Rules recommends paying whatever you can toward your student loans, even if deferment is an option. John writes in his blog that he deferred his loans, and the interest that piled up when he deferred put him in a worse situation.
In a post for Forbes, personal finance writer Kerry Hannon proposes something many recent grads may balk at: moving back in with Mom and Dad. It may seem like a retreat, but if it’s an option, the money you save by not paying rent can help you pay down student loans and bulk up your emergency savings. When you do move out, you’ll be miles ahead financially than your struggling peers.
Once you do get that first post-grad job, sign up for your employer’s 401(k) even if you think you can’t spare a cent out of your paycheck. Shannon, blogger at The Heavy Purse, has been a financial adviser for 21 years, and she writes that no client has ever regretted investing in a 401(k).
Grads, what are you doing to stay afloat? Tell us in the comments. As for those of you who left behind the post-grad life long ago, what helped you survive that first summer?
With our moderator and CreditCardGuide expert-at-large Erica Sandberg, our panel tackled some touchy questions (Should you co-sign a credit card for a friend?), gave some solid advice (How do you know you’re really ready for a credit card?) and shared some wisdom for parents (What do your kids need to know about credit before they fly the nest?).
If you missed our live hangout, you can watch the video below, or on our Google+ page.
A new world of financial responsibilities awaits young adults leaving home for college. For many students, that includes navigating the financial products marketed at them — such as credit cards. Unfortunately, mistakes made with that first credit card can set students up for years of financial problems.
That’s why we’re gathering some experts for a Google Hangout to talk about credit tips for college students. Have a question for our panel? Or just want to watch? Here’s everything you need to know.
What we’ll be talking about: Some of the topics we’ll be tackling include:
How students can know if they’re really ready for a credit card
What parents should tell their kids about credit before sending them off to college
What college students find most confusing about credit
The risks of co-signing credit cards
Want to ask a question? You can send it to us in advance at email@example.com. During the chat, you can tweet at us using the hashtag #studentcredit or leave us a comment on our Google+ page.
Paying off tens of thousands in student loans isn’t going to be easy for any recent grad, unless they win the lottery or land a high-paying job (which may seem as likely as winning the lottery these days). But some, namely those with federal loans, have it a bit easier than those with private loans.
Federal loan repayment generally has some flexibility. You can defer payment, ask for forbearance or even adjust your payments based on how much (or how little) you earn. When it comes to private loans, however, that kind of flexibility is rarer and varies widely, putting students at the mercy of their particular lender.
The Consumer Financial Protection Bureau (CFPB) is therefore trying to even the field when it comes to private loans. The consumer watchdog agency announced Feb. 21 that it’s taking suggestions for developing a framework for the regulation of private student loans. While the CFPB doesn’t actually have the power to create and enforce rules for private lenders, the plan is simply to gather suggestions from the public, colleges and financial institutions to make recommendations to policy makers. Anyone with skin in the student loan game can submit their ideas here.
So why would lenders be interested in helping those who borrowed too much for degrees and are now having a hard time repaying those loans? The CFPB’s news release points out that it aims to help those “willing to make good on their debts but seeking a more affordable payment, especially when navigating tough times.” In other words, the idea is to give borrowers more negotiating power so they can pay repay their lenders in a way that works for them, rather than simply defaulting.
And, these days, student debt and defaulting aren’t always a choice. Low-level jobs (such as file clerks and receptionists) that used to require a high school education are increasingly open only to those with bachelor’s degrees, according to this New York Times article. This means that skipping the college degree (and the debt that comes with it) before entering the workforce is less of an option.
Even after racking up debt for the requisite B.A., grads still may not be able to earn an income. The Washingtonian recently covered the phenomenon of the “permatern” (or, permanent intern). Recent grads, ready to work, are hitting big cities only to find unpaid (or barely paying) internships waiting for them. As a result, they find themselves working full-time hours for no income for years on end.
Another reason to help? The CFPB argues that, by helping struggling grads, we are helping ourselves. Young consumers floundering in private student loan debt can’t start businesses, buy homes, get car loans and start families — and help give the economy a much-needed jump start.
If you’re struggling with student debt — or any debt — check out our roundup of this week’s best personal finance blogs for inspiration.
The CARD Act of 2009 limited banks’ ability to woo college students with freebies to get them to sign up for credit cards. Yet other financial products offered to students, such as student IDs that double as debit cards and on-campus bank accounts, can be just as dangerous to those with limited financial experience.
That’s why the Consumer Financial Protection Bureau (CFPB) is taking a closer look at the relationships between colleges and universities and financial institutions. The government watchdog agency is asking students, families and anyone from the higher education community to send in comments about their experience with financial products aimed at students. Follow the instructions for submissions here.
CFPB Richard Cordray says the agency’s efforts are simply an attempt to make sure students are “getting a good deal.” And that brought back memories for me — because I didn’t exactly get a good deal when I signed up a checking account at college.
A major bank has a branch on my alma mater’s campus, and, at my freshman orientation more than 10 years ago, it had a table covered in freebies — T-shirts and key chains with bottle openers (got to give them credit for knowing their audience).
I wandered over to the table and started talking to a rep from the bank, who immediately asked me if I had a checking account. I did — at a bank that had branches in that very city. But that bank, the rep pointed out, was a bus ride from campus. Plus, if I wanted to use the ATMs on campus, I’d be charged a fee. So why not open an account at a bank that had a branch right above the student dining hall and an ATM right next to my dorm?
That sounded logical to me, so I filled out some paperwork and got my photo taken for an ATM card. When it came time to pick which type of account I wanted, the rep asked me if my parents would be depositing money in my account for emergencies, or if I’d be getting a job and want to have my checks direct-deposited.
My reply was something to the effect of, “Yeah, I guess. Sure.”
“Well, then you’ll want this account,” the rep said, and I circled it on the form. No, I didn’t ask any questions. Yes, I’m embarrassed to admit that.
I moved a few hundred dollars from my old bank to my new one and used my free ATM access to get cash for pizza.
A couple months later, I opened up my statement to see a few ATM withdrawals, a few deposited birthday checks and … a monthly fee?
Turns out, I’d chosen an account that required a money wire or direct deposit of a certain amount every calendar month. Because that didn’t happen, about $10 was getting sucked from my account every month — because I kept only a few hundred dollars in the account, that made a significant dent.
I went into the bank’s branch on campus that day and asked all the questions I should have asked in the first place. I got a new account that required me to maintain a higher minimum balance — but that didn’t require regular deposits. I monitored my balance carefully and was able to avoid fees.
I’m not blaming the bank. I was an adult, fully capable of asking questions. Yet perhaps campus financial institutions’ marketing techniques and their fee disclosures warrant a look. Although college students are on the cusp of adulthood, they often don’t have the know-how (or the motivation) to make good, thought-out choices about financial products.
Did you have to pass a personal finance course, along with English and chemistry, to graduate high school? Chances are, you didn’t — and many experts in the education field think that needs to change.
In a recent a column for the Washington Post, Brian Page (a personal finance and macroeconomics teacher in Reading, Ohio) describes the consequences of grads’ lack of financial literacy.
For one thing, there’s the recent financial crisis, which was fed by consumers who didn’t know what to do with their money, trusting “experts” they shouldn’t have trusted. Then there are the consequences that don’t necessarily rock a nation’s financial foundations — but that can affect individuals and their families for a lifetime. Credit card debt. A lack of emergency savings. A lack of retirement savings. An inability to budget.
Navigating the financial world can be perplexing and, as Page points out, it’s a test most people never had to pass in school. They never had a teacher to correct their bad habits and don’t have enough knowledge about credit cards, debit cards, 401(k)s, IRAs, the stock market, compound interest and mutual funds to avoid common pitfalls.
While only a handful of states require high school personal finance courses, 82 percent of parents and 89 percent of educators think it should be a graduation requirement. In the meantime, kids and parents can rely on a variety of helpful guides, including this one from the President’s Advisory Council on Financial Capability.
While my high school offered a personal accounting course, I never took it. My first formal personal finance education happened during my final semester of college, when I enrolled in an elective personal finance course. It didn’t count toward my major, and I didn’t take it for a grade. I admit that I skipped several class sessions and was a bit drowsy throughout the whole experience (the class was at 9 a.m.). Yet, I’d still call it one of the most useful classes I took in college.
The professor (who also worked as a financial adviser) was famous on campus for the lecture he gave the first class of the semester — a lecture that highlighted in frightening detail the real world consequences for ostensibly wealthy clients who had failed to save. There was the attorney who “had less sense than a squirrel because at least a squirrel knows how to hoard nuts for the winter.” And then there was the client who failed to get long-term disability insurance and exhausted his entire savings within the first year of becoming disabled.
I still struggle with the math and calculations that come with financial planning (it was a wise choice not to take that class for a grade). But thanks to the course my school offered, I had the basics of good money habits scared into me — and am now able to polish my financial future with the help of my own financial adviser.
With continuing financial education in mind, here are some of the best money blog posts of the week:
In FICO’s latest quarterly survey of bank risk professionals, 67 percent of respondents said they are seriously concerned about the debt loads students in this country are carrying and that they expected delinquencies to rise. That number was up 19 percentage points from the previous quarter. Only 8 percent of respondents expected a decline in student loan delinquencies.
Trouble in the student loan area has implications far beyond students.
“Evidence is mounting that student loans could be the next trouble spot for lenders,” said Andrew Jennings, chief analytics officer at FICO and head of FICO Labs, in a statement. “A significant rise in defaults on student loans would impact lenders as well as taxpayers, who could be facing big losses due to these defaults.”
Private lenders and the federal government are expecting this money back with interest, and it’s an increasingly sizable chunk of Americans’ debt. In 2011, student loans beat credit card debts, topping $1 trillion, according to Federal Reserve data.
At the same time, salaries are decreasing, and college costs — along with living expenses — are soaring.
Full-time undergraduate students borrowed an average $4,963 in 2010, up 63 percent from a decade earlier after adjusting for inflation, the College Board reports. That’s no surprise, with the climbing costs of higher education. An increasing number of colleges are charging more than what the average American earns in a year.
College Board data show the number of colleges and universities with tuition and fees totaling more than $50,000 for one year rose to 123 for the 2011-2012 school year — up from 100 in the previous year. The national average wage for an American worker is less than $42,000, according to the Social Security Administration.
Accumulating loan debt may keep students from wanting to make major purchases, such as a home or even a car, and may result in them putting off life stages such as marriage and building families — all of which have implications for the economy as a whole.
Worse yet, those debts follow a student through life. Unlike some other debts that can be discharged through bankruptcy, student loan debt can’t be wiped clean.
At least interest rates linked to those loans won’t be bumped up soon. The Federal Reserve has said it will keep its benchmark lending rate low through at least 2013, which means borrowing costs as a whole should stay reasonable.
As another semester ends on college campuses there are two groups of people that when it comes to their credit foundation are on opposite ends of the spectrum. On one side, over the last few weeks and for weeks to come these students have or will receive their diplomas and will be heading out into the work force. For many of these graduates, it will now be the time for them to continue building on the credit foundation that they may have started years prior. On the other side it is quite different as they have begun preparing for the newest chapter in their life which is entering the college or university of their choice.
With those getting ready to start college, millions will choose a credit card to help make payments for university related purchases as well as others. While it will be a couple of months before classes start it is never too early to start researching student credit cards as they may not all be right for you. When looking at student cards in detail a great article entitled, “7 Tips for Applying for Student Credit Cards” can help you get understand what to look for. Some of the tips include the following:
Be wary of 0% balance transfer offers
Find cards with purchase APRs
Think rewards credit cards
Never fall behind on payments
The lower the balance the better
Within this article there are many great tips to help students (and those that may be co-signers) know and understand what to look for when looking for plastic. In all there are plenty of great cards available that can help those under the age of 21 start off on the right foot when starting a credit history. When looking for cards you will see that many are quite and offer unique features that are geared for multiple finances and lifestyles.